Your Beauty Faqs Answered!

We know you have some questions about your favourite products, so we’ve teamed up with our experts to get you some answers!

Loose powders are formulated to create a satin-smooth finish on top of your foundation and can
be used to make it last longer. In addition, it keeps pores and uneven surface texture concealed
while maintaining the skin’s natural moisture.

For best results, use a medium to large sized powder brush to pick up the powder, then tap the
brush lightly to remove excess. Apply a light dusting to your T-zone, and then brush away any visible
deposits of excess powder. Voila! Flawless skin in a few seconds.

Put the bottle upside down in hot water and leave it for a minute. Take it out and the lid should be
easier to open!

Keep it. Exposure to light and air can break down many active ingredients, including vitamin C
and retinol, and as a consequence the products won’t work as well.

While Tender Care Protecting Balm is great for use on chapped lips, it can be used for just about
everything else – you can even layer some over your eye shadow for a glossy effect! You can use it
to moisturise dry spots, repair cracked heels, or even massage it into your cuticles to keep your nails

Apply it to the area around your eye, but never to your lid or too close to your lower lash line as
this will cause irritation. Instead, roll or dab your eye cream onto your orbital socket, the bone that
surrounds your eye; if you’re unsure where it is try tracing the circular shape with your finger.

Bronzing pearls are a blend of shimmering micro pearls designed to give your skin a natural, sun-
kissed glow. Use a fan brush to contour, or a medium-sized powder brush if you just want to create a
bronzed glow. Simply swirl the brush over the pearls so that it picks up the different pigments, and
then brush the bronzer under your cheekbones and across your temples.

Hair oils have been used for centuries as a way of maintaining shiny, luxurious locks. Oils contain
large amounts of beneficial nutrients including vitamin E and fatty acids that tame frizz and promote
shine and gloss. The most common way to use a hair oil is as a leave-in conditioner.

How to apply: Rub a few drops onto the palms of your hands and then comb your fingers through
damp or towel-dried hair.

Hot Oil treatments are different from hair oils in both formula and usage. Regular hair oil is used on damp hair while hot oil is a deep conditioning treatment used on wet hair. Hair oils, conditioners
and hair masks are limited to treating the hair cuticle, while a hot oil treatment will help you maintain
health and shine by penetrating the hair shaft to repair dry or damaged hair from the inside out.

Using hot oils is simple: Put the tube in warm water for one minute and then open it and massage it
into wet hair. Let it sit for one minute and rinse with water. For best results you should use them
once a week. The hot oil hair treatment is for ALL hair types, but if you have very dry hair you’ll see
amazing results.

A hair serum is a silicone-based product that coats the surface of your hair. One of the main uses
of hair serum is that it makes the hair shinier and healthier.

How to apply it: Pour a few drops of the serum onto the palms of your hands then, using yoru
fingers, run along your hair. Apply the serum when your hair is damp or towel dried (not dripping
wet). Never use it on your scalp

The courier service delivering your order usually tries to deliver on the next business day in case
you miss a delivery.

On the rare occasion that your order is delayed, please check your email & messages for
updates. A new delivery timeframe will be shared with you and you can also track its status by
visiting My Orders.

As per company policy, a shipment can’t be opened before delivery, but you can accept the
shipment and get in touch with us later in case you have any concerns.

A greyed out and disabled ‘Cancel’ button can mean any one of the following:

  1. The item has been delivered already
  2. The item is non-refundable (e.g. Gift Card).

An OTP (One Time Password) or verification code is a password/code used to verify your mobile
number or email ID when you log into your Orifla e account for the first time.

OTP verification will be also be done in other cases like creating an account, password recovery,
and updating email/mobile details.

Yes, it’s necessary to log into your Oriflame account to shop. Shopping as a logged-in user is fast
& convenient and also provides extra security.

You can track your order from the ‘My Orders’ section of your Oriflame account.

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